Q. I’ve left it a bit late! If i order now will it arrive in time for Xmas?

A: Chanters generally take around 2 weeks to make and as a result as of 11/12/20 we have only room for 10 more wooden chanters to be made. If you order before the The 16th it will be put into the final batch of 2020. Any orders placed after this will be subject to stock (See list) subsequent orders will shipped on the 20/21st in time for xmas. Any order placed out with the stock list will be processed in the new year. Orders made before the 11th or in stock items made up to the 18th will be shipped in time for Xmas. For international orders this may be possible if courser service is upgraded to match the time frame. Please contact us first if this is required. Stock as follows:

1 x Standard Blue Steel
1 x Long Blue Steel
1 x Long Titan
1 x Standard Titan
1 x Long Purple Haze

Q: I need a chanter ASAP for a special occasion and I can’t wait the lead time quoted. Can you help?

A: We can! We can push a chanter through if you need it for a certain date provided the times are viable. Note: Please only use this service in the case of an emergency as this disrupts production and causes other orders to be delayed.
**Please contact us before ordering to ensure your request is physically possible**

Q: What are the best reeds to use?

A: We use Frazer Warnock Reeds (long red/green tongues). We have found them to be the best and most consistent of the reeds we have tested. **We have heard Abbot reeds are also a good choice.

Q: What are your chanters made from?

A: Wood! That’s all we can say. If we told you any more we’d have to kill you!

Q: Where are you based?

A: Our workshop is in the centre of Glasgow.

Q: What’s your perfect cup of tea?

A: I like to use a standard tea bag – usually Scottish Pride – but any generic teabag will do.

1. Add the hot water and leave to infuse for 2 minutes (DO NOT mush the tea bag under any circumstance as this causes it to leave a bitter taste).

2. Now, here’s the kicker! You throw in an Earl Grey tea bag and let it mellow for 2 minute along with the generic tea bag.

3. When time has elapsed, remove both tea bags and discard. (Note: Be careful not to crush the bags as this leaves a bitter taste.)

4. Then add milk to taste or until the colour matches that of “Plantation Beige”.

Viola! The perfect cup of tea!

Returns Policy

We understand our chanters aren’t for everyone but in the unlikely event you wish to return your chanter we will give you a full refund provided the following criteria are met:

  1. The chanter must be in a new or like new condition before returning it.
  2. The propriety must be in contact within 30 days of receipt of said chanter.
  3. The terms of the refund/return must be agreed upon with the company director.
  4. The Chanter must pass inspection to ensure the points 1 are in line with said agreement.